Support Center
Help with Zafarios, whether we host it for you or you run it yourself
Email Support
Send us an email. We read every message, though we cannot promise a fixed response time unless one is agreed in your support arrangement.
support@lilit.us
Common Questions
What the software does today, what it costs, and how to run it yourself.
Read the FAQ
System Status
There is no public status feed yet. Here is how to report a problem.
Read more
Frequently Asked Questions
How do I reset my password?
Click on "Forgot Password" on the login page. Enter your email address and we'll send you a reset link. If you don't receive the email, check your spam folder or contact support.
How do I add a new student?
Navigate to Admin > Students and click "Add Student". Fill in the required information including name, class, and parent details.
How can I track attendance?
Teachers can mark attendance from the Teacher Dashboard. Go to Attendance, select the class and date, then mark each student as present, absent, or late. The register also works with no connection: mark it offline and it syncs itself once when the connection returns. Linked parents see the record in the parent portal; there is no automatic SMS or push alert.
Can parents pay fees through Zafarios?
Not at the moment. Fees and invoicing are in development, and no payment method is connected — there is nothing here to pay with, by card, bank transfer or mobile money. Schools continue to collect fees the way they do now.
Contact Us
Can't find what you're looking for? Send us a message. If you run your own installation rather than one we host, say so — the answer is usually different, and we cannot see your server.
Need more help? Check our Privacy Policy and Terms of Service.